Friday, December 12, 2025 | Miami, FL
Add-On Workshops
To register, scroll down to the add-on section of the main event registration and select your desired workshop. *Must purchase full Convergence ticket in order to add a Friday workshop. Due to space limitations we cannot accommodate standalone sales.
FULL DAY (8am - 5pm EST) Business Central: Enhance Your Environment with Agents and Admin Essentials
$545 plus tax
Join us for this full day hands-on workshop led by Microsoft on Friday Dec. 12 from 8 am to 5 pm! Business Central is a premier SMB business system with robust functionality that is right alongside Finance and Supply when it comes to advancements. Spend a full day with the Microsoft product and solutions team alongside industry experts as they explore:
– A practical look at agents that you should be using, like the Sales Order agent, and that are available today for Business Central Cloud customers.
– Review and understand the latest tools and opportunities to administer your Business Central environments: Admin Center, Admin APIs, AL-Go, Telemetry.
Whether you are live or going live this knowledge will ensure a healthier system.
Start supercharging your Business Central instances by learning all the latest available tools.
– How to proactively prevent and troubleshoot performance issues
– Performance profiler
– Learn who and why to record and analyze processes
– Performance Toolkit: understand how to analyze and predict future use case efficacy.
– Telemetry: know when to use Environment-level telemetry vs App/extension-level telemetry
Reporting in Business Central continues to shine. You will leave this session knowing how to extract and visualize the full potential of your business data with powerful analytics capabilities built into Business Central: Financial Reporting, Power BI, Data Analysis, Built-in Reports and Excel Reports.
HALF DAY (8am - 12pm EST) Demand Planning Lab: Learn how you elevate your forecast with external signals and AI generative insights.
$295 plus tax
Roll up your sleeves and dive into the Demand planning App (DP) that impowers intelligent Demand forecasting. This hands-on lab walks you through the basics of performing a transformation of historical sales data and external signals into a baseline demand forecast which can then be refined by planners or sellers.
You’ll learn to:
🧱 Design star schema based on imported data and tables and transform into historical sales time series
📊 Perform advanced Forecast calculation using signals
🔍 Explore, Edit and Comment on forecasted data.
🤖 Analyze with M365 Copilot agents like Analyst and Researcher
Whether you’re an analyst, admin, planning manager or planner —this lab is for you to learn about Demand planning App
HALF DAY (8am - 12pm EST) 🧪 BPA Lab: Build, Explore, and Activate Analytics for ERP
$295 plus tax
Roll up your sleeves and dive into the Business Performance Analytics (BPA) engine that powers intelligent ERP. This hands-on lab walks you through building semantic models, writing DAX, and activating insights across Finance, Supply Chain, and Sales.
You’ll learn to:
🧱 Design star schemas with row-level security and extensibility
📊 Write and validate DAX queries using MCP tools
🔍 Explore report schemas and connect to OneLake
🤖 Activate analytics with M365 Copilot and codegen-powered agents
Whether you’re an analyst, admin, or builder—this lab equips you to turn BPA into your ERP intelligence layer.
HALF DAY (8am - 12pm EST) Retail Agents in Action: A Hands-On Experience
$295 plus tax
Discover the power of Retail Industry Agents—without the complexity of building from scratch.
In this hands-on workshop, you’ll learn how to leverage prebuilt, managed retail agents to accelerate customer engagement and operational efficiency.
Through guided exercises and real-world scenarios, you’ll:
- Explore the capabilities of retail agents and how they fit into modern retail workflows.
- Learn best practices for configuring and deploying managed agents to deliver immediate value.
- Gain practical experience interacting with agents to solve common retail challenges.
This session is perfect for business leaders, solution architects, and technical professionals who want to quickly harness AI-driven retail solutions without heavy development effort. Walk away with actionable insights and confidence to integrate managed agents into your retail strategy.
FULL DAY (8am - 5pm EST) Finance & Project Operations Agent Zero to Hero: From First-Party Agents to Your Own Intelligent Solutions
$545 plus tax
AI agents are reshaping how users interact with Dynamics 365—but building them right takes more than just prompts. This session dives deep into the agent lifecycle: from design and deployment to evaluation and experimentation.
We’ll explore:
🔍Microsoft’s first-party ERP agents designed to streamline critical business processes. You’ll run and validate these agents in a guided environment to understand their capabilities and best practices.
🛠️ Building agents with MCP servers and the Agent Toolkit
📊 Evaluating performance using real-world metrics, not just synthetic tests
🔁 Running experiments at scale with online evaluators, telemetry, and prompt tuning
Whether you’re launching your first agent or scaling across workloads, this session will equip you with the tools, frameworks, and strategy to go from zero to hero in the D365 agent world.
🤖 Bring your agent scenarios and take advantage of expert guidance to ideate, design and build custom agents tailored to your organization’s needs.
FULL DAY (8am - 5pm EST) SCM & Commerce Agent Zero to Hero: From First-Party Agents to Your Own Intelligent Solutions
$545 plus tax
AI agents are reshaping how users interact with Dynamics 365—but building them right takes more than just prompts. This session dives deep into the agent lifecycle: from design and deployment to evaluation and experimentation.
We’ll explore:
🔍Microsoft’s first-party ERP agents designed to streamline critical business processes. You’ll run and validate these agents in a guided environment to understand their capabilities and best practices.
🛠️ Building agents with MCP servers and the Agent Toolkit
📊 Evaluating performance using real-world metrics, not just synthetic tests
🔁 Running experiments at scale with online evaluators, telemetry, and prompt tuning
Whether you’re launching your first agent or scaling across workloads, this session will equip you with the tools, frameworks, and strategy to go from zero to hero in the D365 agent world.
🤖 Bring your agent scenarios and take advantage of expert guidance to ideate, design and build custom agents tailored to your organization’s needs.
FULL DAY (8am - 5pm EST) MCP Mastery Lab: Build, Query, and Connect Across F&O, Dataverse & Analytics
$545 plus tax
Get your hands dirty with the Model Context Protocol (MCP) trifecta—F&O, Dataverse, and Analytics. This lab is your playground to explore how MCP servers are breaking silos and enabling seamless, intelligent interaction across the ERP stack.
You’ll learn to:
🔍 Query across apps using unified context
🧩 Connect data models across operational, transactional, and analytical layers
⚡ Trigger insights with real-time DAX and schema exploration
Whether you’re building an agent, designing a workflow, or optimizing a report—this lab gives you the tools and techniques to think across boundaries and build without friction.