December 9-12, 2025 | Miami, FL
Session Catalog
*Times and locations subject to change. More sessions on the way!
Tuesday, December 9, 2025
9:00 AM - 10:00 AM
AI ERP: An unprecedented partner opportunity
👤 Georg Glantschnig, Sameer Verma
📍 Key Biscayne A
Learn why Microsoft’s AI‑ready ERP platform represents a transformative opportunity for partners. This session will explore what it means to harness Microsoft’s ERP vision to build and monetize intelligent agents, scale sales and delivery capacity, and accelerate customer acquisition as…
10:00 AM - 11:00 AM
Delivering customer success in the era of AI
👤 Swamy Narayana, Gokul Ramesh
📍 Key Biscayne A
Learn how partners are driving customer success by embedding AI at the heart of business transformation. The session highlights the shift from system-centric execution to adaptive, AI-first approaches that empower partners to lead in a rapidly evolving landscape. Position your…
11:15 AM - 12:15 PM
ERP and Copilot Adoptions- Investments and Programs
👤 Ben Jeannot, Peter Jensen
📍 Key Biscayne A
Unlock the full potential of Microsoft’s partner ecosystem. This session will walk through Partner Sales Investment programs, proven GTM best practices, and essential resources to accelerate growth. Learn how ERP Accelerate simplifies migrations and drives competitive wins, and explore incentive…
1:15 PM - 2:00 PM
ERP Compete – lessons from wins and losses
👤 Sateen Manik, Rodrigo Nascimento
📍 Key Biscayne A
Discover what drives success—and what derails it—in ERP competitive pursuits. This session will unpack real-world insights from recent wins and losses against the competition, highlighting how Microsoft’s ERP Accelerate program, migration tools, and incentives help partners position Dynamics 365 to…
2:00 PM - 3:00 PM
Scalefast: Sell fast. Win fast. Deploy fast
👤 Niels Jensen
📍 Key Biscayne A
ScaleFast is a GTM with 10 partners with packaged solution IP that sells and deploys fast. ScaleFast support ERP replace and surrond. We are looking for more partners to join. Learn about the ScaleFast requirements, ScaleFast partner experiences and what…
3:15 PM - 4:15 PM
The partner opportunity for building AI experiences in Dynamics 365 ERP
👤 Jared Hall, Michael Landin
📍 Key Biscayne A
Join this session to learn about the options for building and customizing AI experiences for Dynamics 365 finance and operations apps. We’ll examine high-value opportunities for enabling agenting experiences for ERP, helping customers get started on their AI journey.
4:15 PM - 5:05 PM
Building AI experiences on the Dynamics 365 ERP Agent Foundation
👤 Jared Hall, Michael Landin
📍 Key Biscayne A
The Dynamics 365 ERP Agent Foundation provides the tools and building blocks for you to build and customize AI experiences for ERP. In this session we’ll show this foundation, enabled by Model Context Protocol, provides a streamlined experience for rapidly…
Wednesday, December 10, 2025
8:30 AM - 9:15 AM
KEYNOTE: The Future of Business Apps is Agentic
👤 Satish Thomas
📍 ERC II A
Learn how business applications are evolving in the age of AI. Discover how AI agents can transform the way your organizations operate, optimizing business functions across, sales, service, finance, supply chain, and people systems. See the impact this AI transformation…
9:15 AM - 10:00 AM
KEYNOTE: Agentic ERP in Action: Making the Future Real
👤 Georg Glantschnig
📍 ERC II A
In this session, we will help you understand what the future of ERP looks like for a Frontier Firm and how we are already delivering on that vision with Agentic ERP. Experience live demonstrations of agentic capabilities, adaptive Copilot experiences,…
10:00 AM - 10:30 AM
KEYNOTE: Extending Agentic ERP to Every Business
👤 Mike Morton
📍 ERC II A
In this session, see how Business Central is turning the vision of Agentic ERP into reality for SMBs worldwide. Experience live demonstrations of intelligent agents and adaptive Copilot capabilities that simplify operations and accelerate decision-making. Learn how customers…
11:15 AM - 12:15 PM
Finance capabilities in Microsoft 365 Copilot overview - capabilities, roadmap and architecture
👤 Russel Hercules, Wayne Wilson
📍 Key Biscayne A
Learn what features in M365 Copilot can help your finance team in the flow of work. Get answers to finance related topics in Teams conversations and email messages or simply chatting with Copilot. Set up and use intelligent workflows and…
11:15 AM - 12:15 PM
Dynamics 365 Supply Chain Management: What’s New and Roadmap
👤 Raghav Jandhyala, Sam Schotte
📍 Key Biscayne B
Supply chains are under constant pressure to adapt to global disruptions, sustainability goals, and rising customer expectations. In this session, we’ll showcase what’s new in Dynamics 365 Supply Chain Management and provide a forward-looking view of the product roadmap, highlighting…
11:15 AM - 12:15 PM
Unleashing Agility: Headless Commerce for Modern Business
👤 Shalabh Jain
📍 Palm
Headless Commerce enables rapid business growth by providing scalable, unified retail operations across all channels. It offers real-time inventory visibility, flexible integration with existing systems, and supports fast innovation through API-driven architecture. Security and data protection are built-in, while composable…
11:15 AM - 12:15 PM
Core Functionalities Overview of Business Central - including agentic and AI capabilities
👤 Jannik Bausager
📍 Belle
Get an overview of Business Central’s functionality covering finance, sales, purchasing, warehouse management, manufacturing, project, service and e-commerce, including AI and Agentic functionality for streamlining daily operations and boosting productivity
11:15 AM - 12:15 PM
The Power of Evals: Driving Reliability and Trust in Dynamics 365 AI Agents
👤 Anupam Sharma
📍 Bayshore
AI agents are transforming how users interact with Dynamics 365 ERP Agents, but true business impact comes from trust and reliability. Making ERP Agents effective requires rigorous evaluation, not just creative prompts. This session highlights Evaluation-Driven Development (EDD) as the…
11:15 AM - 12:15 PM
Rethinking Change Management in the Age of AI
👤 Elif Item
📍 Fisher AB
AI is no longer an add-on to ERP and CRM deployments—it’s built into the Dynamics 365 platform. That means every D365 implementation is now also an AI adoption initiative. Unlike past system swaps, this shift is deeper, faster, and continuous.…
1:45 PM - 2:45 PM
Deploying AI Solutions: A Customer’s Journey into the New World
👤 Shaun Eades
📍 Key Biscayne A
Graebel Companies, Inc. is embracing an AI-first future—not as a vendor, partner, or platform provider, but as a real-world enterprise reimagining its operations from the inside out. This session offers a candid look at how Graebel is leveraging Microsoft’s Customer…
1:45 PM - 2:45 PM
Elevating Frontline workers Productivity with Dynamics 365 Field Service
👤 Luis Masieri, Dan Gittler
📍 Key Biscayne B
Empowering frontline workers with intelligent tools in Dynamics 365 Field Service Frontline technicians are the face of every service organization, yet too often their tools slow them down. Discover how Dynamics 365 Field Service helps them work smarter and faster…
1:45 PM - 2:45 PM
AI in Action: 3 Enterprise Risks Lurking Beneath the Hype—and How to Stay Ahead of Them
👤 Asad Mahmood
📍 Palm
AI isn’t just the future of business—it’s already reshaping how we work, compete, and make decisions. But behind the dazzling productivity gains lie risks that are easier to overlook than to fix. Hallucinations and misinformation can mislead decision-making. Sensitive data…
1:45 PM - 2:45 PM
Agentic Retail: Automating Experience, Accelerating Growth!
👤 Pepijn Richter, Shefy Manayil Kareem, Shelly Bakke
📍 Bayshore
The retail industry is at a tipping point where agility, personalization, and operational efficiency define success. AI-powered agents are no longer futuristic—they’re the new workforce transforming how retailers engage customers, manage supply chains, and optimize operations.
1:45 PM - 2:45 PM
Business Central AI Agents in Action: Sales Order & Payables
👤 Dmitry Chadayev
📍 Star
See how Business Central’s Sales Order Agent and Payables Agent help streamline everyday processes. The Sales Order Agent can interpret customer emails, create or update quotes and orders, and generate tailored responses — reducing manual data entry and speeding up…
3:15 PM - 4:15 PM
Securing AI Agents in Microsoft Dynamics? Yep, These Need to be Secure Too!
👤 Alex Meyer, Frank Vukovits
📍 ERC II A
AI has taken technology, and for that matter, the world, by storm, and ERP or business applications like Microsoft Dynamics 365 are not immune to it. AI agents are front and center in the Microsoft's enterprise software vision, and these…
3:15 PM - 4:15 PM
Dynamics 365 Project Operations: What’s New and Roadmap
👤 Rupa Mantravadi, Sean Galliher
📍 Key Biscayne A
Project-based organizations need tools that deliver agility, visibility, and profitability. In this session, we’ll showcase what’s new in Dynamics 365 Project Operations and provide a forward-looking view of the product roadmap, highlighting innovations that enhance project planning, resource management, and…
3:15 PM - 4:15 PM
Strategic Shift: How MCP Servers Are Blurring ERP Boundaries
👤 Anupam Sharma, Jared Hall
📍 Key Biscayne B
The walls between ERP apps are vanishing. Our trio of Model Context Protocol (MCP) servers—Dynamics 365 F&O, Dataverse, and Analytics—are reshaping how humans engage with BizApps. This isn’t just integration—it’s a paradigm shift in interaction, intelligence, and agility.
3:15 PM - 4:15 PM
Analytics and insights in Business Central
👤 Jannik Bausager
📍 Palm
We will demonstrate reporting and analytics In Business Central – and highlight how these features empowers users across the organizations with informed business decisions, including overview of multinational organizations capabilities.
3:15 PM - 4:15 PM
Sonata Software: Reimagining the Enterprise: AI + ERP in Action
👤 Kaushik Ramakrishna
📍 Belle
The next wave of enterprise transformation is here — where ERP becomes intelligent, predictive, and autonomous. In this session, we’ll explore how AI copilots and agentic automation are redefining finance, supply chain, and operations workflows. Learn how to accelerate enterprise-wide…
3:15 PM - 4:15 PM
Business Performance Analytics — Transforming How ERP Runs on Data and Insights
👤 Shivam Pandey, Jinnie Wong
📍 Bayshore
Business Performance Analytics (BPA) is no longer just a reporting tool—it’s the analytics foundation for ERP. In this session, we’ll explore how BPA is redefining enterprise intelligence through: Agentic Analytics: Human-led, Copilot-assisted, and autonomous insights, Unified Semantic Models: Cross-process clarity…
3:15 PM - 4:15 PM
Using Power Platform to automate the Accounting Department in Dynamics 365 Finance & Supply Chain
👤 Dan Edwards
📍 Star
The Power Platform is not just for the IT department. Many functions in the accounting department are repetitive but are also very crucial. Missing just one step can cost the organization money. In this session we will look at how…
4:30 PM - 5:20 PM
Admin Unlocked: Managing D365 Environments in the PPAC Era
👤 Lane Swenka
📍 ERC II A
With the shift to Power Platform Admin Center (PPAC), IT admins now manage Finance & Operations and Customer Engagement apps through a unified experience. This session covers: Environment & role management, License tracking & compliance, Deployment governance across PPAC &…
4:30 PM - 5:20 PM
Streamlining Finance in Dynamics 365: Payments, Bank & Billing
👤 Kristi Slininger, April Olson
📍 Key Biscayne A
This session explores how Microsoft Dynamics 365 Finance empowers businesses to simplify and automate key financial operations, including bank reconciliation, payment processing, settlement management, subscription billing and accounts receivable workflows. How to leverage Dynamics 365 to automate bank statement imports…
4:30 PM - 5:20 PM
The New ERP Era — Marrying Business Central with AI-First Thinking
👤 Shawn Dorward
📍 Key Biscayne B
ERP systems have always been the backbone of business operations, but artificial intelligence is ushering in a new era where ERP becomes a true system of intelligence. In this session, Shawn Dorward will explore how businesses can imagine and prepare…
4:30 PM - 5:20 PM
Driving Operational Excellence with Dynamics 365: Quality Management and Traceability
👤 Johan Hoffmann, Bostjan Golob
📍 Palm
Manufacturers face increasing demands for product quality, compliance, and end-to-end visibility. This session explores how Dynamics 365 Supply Chain Management empowers organizations to optimize manufacturing processes while ensuring robust quality management and traceability across the production lifecycle. Attendees will learn:…
4:30 PM - 5:20 PM
AI-Powered Demand Planning in a Volatile Environment
👤 Dag Calafell
📍 Belle
Demand planning requires processing massive datasets, spotting subtle patterns, and continuously adjusting to change — tasks where humans struggle but AI excels. Yet, in today’s highly volatile environment, some operators are still relying on static models or even error-prone spreadsheets.…
Thursday, December 11, 2025
9:15 AM - 10:15 AM
Optimizing Field Service resource management with AI
👤 Luis Masieri, Dan Gittler
📍 ERC II A
Dispatching the right resource, at the right time, every time with Dynamics 365 Field Service. Delivering service excellence starts with precision scheduling. Explore how Dynamics 365 Field Service leverages the new Scheduling Operations Agent and optimization capabilities to match the…
9:15 AM - 10:15 AM
Building an AI Center of Excellence That Works: A Practical Guide to Implementing Microsoft AI CoEs
👤 Justin Carter, Bill Ryan, Piero Marchena Sekli, Bill Ryan
📍 Mona Lisa
AI adoption is no longer optional—but doing it right is everything. In this fast-paced, no-fluff session, we’ll explore how to implement a Microsoft AI Center of Excellence (CoE) that actually drives business value without getting buried in bureaucracy. Learn how…
9:15 AM - 10:15 AM
Streamlining Record-to-Report with Dynamics 365: Multi-Company & Journal Enhancements
👤 Kristi Slininger, Mohamed Aamer
📍 Key Biscayne A
The Record-to-Report process is the backbone of financial management, yet many organizations struggle with complexity, inefficiency, and lack of visibility—especially in multi-company environments. This session demonstrates how Dynamics 365 Finance transforms through innovations like the new journal framework, enhanced financial…
9:15 AM - 10:15 AM
Streamlining Time, Expense, and Approvals with Dynamics 365
👤 Ajit Chandran
📍 Key Biscayne B
Managing time entries, expense reports, and approval workflows can be challenging for project-driven organizations. This session explores how Dynamics 365 Project Operations and the Time, Expense and Approvals Agents simplify these processes through automation, AI-driven insights, and seamless integration. Attendees…
9:15 AM - 10:15 AM
Eldorado of Copilot: Transforming Your Data Estate into a Goldmine with Microsoft Fabric
👤 Nancie Calder, Will Hawkins
📍 Palm
The promise of AI innovation is often hindered by an underdeveloped or poorly managed data estate. Without a robust data foundation, even the most advanced AI initiatives can stall, leading to frustration and missed opportunities. This session will demonstrate how…
9:15 AM - 10:15 AM
Integrating Business Central with Microsoft 365, Dynamics 365 & Power Platform
👤 Jannik Bausager
📍 Belle
Learn how seamless integration with other Microsoft offerings (Microsoft 365, Dynamics 365, and Power Platform) enhances collaboration and improves overall business efficiency.
9:15 AM - 10:15 AM
"Seeing the Forest Through the Trees": Navigating Azure DevOps with the Business Process Catalog
👤 Stephen Swanson, Rachel Profitt
📍 Pompeii Promonade
In the age of AI-driven transformation, success hinges on more than just tools—it requires clarity of purpose, structure, and execution. Join Rachel Profitt, Principal Program Manager at Microsoft and Stephen Swanson, Managing Director at BDO as they demystify the three…
9:15 AM - 10:15 AM
Agentic Analytics in Business Performance Analytics — From Insight to Autonomous Action
👤 Shivam Pandey
📍 Bayshore
Agentic Analytics represents the next evolution of enterprise intelligence—where AI agents don’t just report data but interpret, reason, and act. In this session, we’ll dive into how Dynamics 365 and Business Performance Analytics are enabling human-led, Copilot-assisted, and autonomous analytics…
9:15 AM - 10:15 AM
Smarter Selling: Empowering Distributors, Manufacturers and Retailers through digital Channels
👤 Yufei Huang, Shalabh Jain, Anusha Venkatesan
📍 Star
Discover how Dynamics 365 Commerce empowers manufacturers, distributors, and outlets to modernize their B2B sales channels. By addressing critical challenges like fragmented inventory visibility, pricing, manual order entry, and disconnected workflows, the platform streamlines indirect selling and strengthens partner collaboration.…
10:45 AM - 11:45 AM
7 Habits for Copilot Success: A Proven Framework for Driving AI-Powered Transformation
👤 Geoff Ables, Traci Winter
📍 ERC II A
AI is no longer on the horizon—it’s here, and Copilot is leading the charge. But success with an AI solution doesn’t happen by accident. It requires intentional strategy, cultural readiness, and a people-first approach. In this high-impact session, you'll discover…
10:45 AM - 11:45 AM
AI Powered Delivery for D365: A road to Autonomous, Accelerated ERP Implementations
👤 Gertjan van der Linden
📍 Mona Lisa
AI Accelerators can increase your efficiency in using your Dynamics 365 applications on a daily basis and they can help to speed up the time to Go-Live when implementing ERP, while reducing costs. At Avanade we equally focus on both:…
10:45 AM - 11:45 AM
Accelerating Financial Close with Dynamics 365 Account Reconciliation Agent
👤 Brian King (DYNAMICS), Lachlan Cash
📍 Key Biscayne B
Manual account reconciliation can be time-consuming and error-prone, slowing down the financial close process. In this session, discover how the Dynamics 365 Account Reconciliation Agent leverages automation and AI-driven matching to simplify reconciliations, improve accuracy, and reduce close cycle times.…
10:45 AM - 11:45 AM
Enhancing Supplier Collaboration with Dynamics 365: Supplier Communication Agent
👤 Beatriz Nebot Gracia, Abhishek Ghosh
📍 Palm
Supplier engagement is critical for procurement efficiency, yet manual communication often leads to delays and errors. This session introduces the Dynamics 365 Supplier Communication Agent, an AI-powered capability designed to streamline supplier interactions, automate responses, and improve collaboration across the…
10:45 AM - 11:45 AM
Migration to the cloud with Business Central
👤 Fredrik Hietala, Christian Baek
📍 Belle
Explore best practices for cloud deployment, data migration, and integrating third-party applications. Learn how to optimize your Business Central environment to drive performance, scalability, and long-term success.
10:45 AM - 11:45 AM
Use case show down for Finance in Microsoft 365 Copilot + Dynamics 365 Finance
👤 Wayne Wilson, Ravi Shankar Goli
📍 Bayshore
Hands on examples of using Finance in Microsoft 365 Copilot in your organization. Learn how to connect your financial data in Dynamics 365 Finance and other financial applications in your company with Finance in Microsoft 365 Copilot, save time, securely…
10:45 AM - 11:45 AM
Unified Commerce: Storefronts to Headless
👤 Anupama Raju
📍 Star
Dynamics 365 Commerce Self-Checkout streamlines retail operations by reducing wait times and labor costs, while boosting customer satisfaction. Leaders gain faster store throughput, flexible payment options, and easy integration with existing systems. The session highlights proven results and practical steps…
10:45 AM - 11:45 AM
Quoting, Planning, and Resourcing Projects for Success using Dynamics 365 Project Operations
👤 Rupa Mantravadi, Sean Galliher
📍 Rivo Alto
Delivering profitable projects starts with accurate quoting, structured planning, and effective resource allocation. This session dives into how Dynamics 365 Project Operations empowers organizations to streamline the entire project lifecycle—from sales and quoting to work breakdown structure (WBS) creation and…
1:00 PM - 2:00 PM
Driving Strategic Growth with Dynamics 365 Business Performance Planning
👤 April Olson, Rich Black
📍 Mona Lisa
In today’s fast-paced business environment, organizations need agile planning tools to align financial and operational goals. This session explores how Dynamics 365 Business Performance Planning enables companies to move beyond static budgeting and embrace dynamic, data-driven planning for better decision-making.…
1:00 PM - 2:00 PM
Smarter Warehouse Management with Dynamics 365: Models, Mobility & Innovation
👤 Mirza Abdic'
📍 Key Biscayne A
Discover how Microsoft Dynamics 365 is transforming warehouse operations with advanced capabilities designed to deliver agility and efficiency. This session will dive into flexible deployment models, including shared warehousing for multiple financial entities—enabling single logistics with multiple finance structures or…
1:00 PM - 2:00 PM
Transforming Talent Acquisition with Dynamics 365 Human Resources: Recruitment and Onboarding
👤 Mahesh Narayanan
📍 Key Biscayne B
Attracting and retaining top talent is a critical priority for every organization. In this session, we’ll explore how Microsoft Dynamics 365 Human Resources streamlines the entire recruitment and onboarding lifecycle—from job posting to day-one readiness. Attendees will discover: How to…
1:00 PM - 2:00 PM
Improve Forecast Accuracy with Dynamics 365, leveraging AI, External Data & Generative Insights
👤 Peter Friis, Anders Girke
📍 Palm
Accurate demand planning is essential for resilient supply chains, yet traditional methods often fall short in dynamic markets. This session explores how Dynamics 365 Supply Chain Management leverages external data sources and generative AI insights to deliver smarter, more adaptive…
1:00 PM - 2:00 PM
Demystifying Business Central Agents: Admin Control, MCP & Copilot Studio
👤 Christian Heide Damm, Dmitry Chadayev
📍 Belle
Go beyond the user experience and see how Business Central’s AI agents actually work under the hood. This session unpacks the Sales Order Agent and Payables Agent from a technical perspective. Learn how administrators can govern agent access, manage permissions,…
1:00 PM - 2:00 PM
D365 licensing made easy, how to stay compliant without budget overrun
👤 Mo Baygi, Alex Meyer
📍 Pompeii Promonade
Security and licensing within D365FO can be confusing and it is easy to end up being over provisioned and costing your company time and money. In this session, we will cover processes to use to correctly determine least privilege security…
1:00 PM - 2:00 PM
Dynamics 365 AP Automation: Invoice Capture, Globalization & E-Invoicing
👤 Sandra Larrea, Elizaveta Golub
📍 Bayshore
Accounts Payable is a critical function for financial health, yet manual processes often lead to inefficiencies, errors, and compliance risks. This session explores how Dynamics 365 Finance revolutionizes AP through automation, advanced invoice management, intelligent invoice capture, and robust globalization…
2:30 PM - 3:30 PM
Business Central: world-class online service
👤 Dmitry Chadayev
📍 Palm
Discover how Microsoft Dynamics 365 Business Central delivers a secure, scalable, and continuously updated SaaS business management solution. This world-class online service combines high availability, compliance, and global reach with powerful administration, performance, and governance tools - giving IT leaders…
2:30 PM - 3:30 PM
Breaking the ERP Implementation Playbook: How AI Teammates Are Rewriting Dynamics FO Delivery
👤 Greg Gant, Adam Piercy, Charlie West
📍 Belle
ERP implementations have historically been the most intimidating—and failure-prone—transformations in enterprise technology. In this session, we’ll explore how Microsoft Copilot and emerging agentic delivery models are reengineering the way organizations deliver the scary ERP transformation project. We’ll discuss how AI…
2:30 PM - 3:30 PM
Beyond the Dashboard: Conversational Supply Chain Intelligence with Copilot
👤 Eric Shuss
📍 Bayshore
Learn how to use Copilot and create Copilot Agents to allow you to have contextual conversations with your D365 Finance and Supply Chain data. Stop looking at reports and get the answers you need to real world issues with your…
Friday, December 12, 2025
8:00 AM - 12:00 PM
Demand Planning Lab: Learn how you elevate your forecast with external signals and AI generative ins
👤 Microsoft Trainer
📍 ERC II A
Roll up your sleeves and dive into the Demand planning App (DP) that impowers intelligent Demand forecasting. This hands-on lab walks you through the basics of performing a transformation of historical sales data and external signals into a baseline demand…
8:00 AM - 5:00 PM
Finance & Project Operations Agent Zero to Hero
👤 Microsoft Trainer
📍 Key Biscayne A
AI agents are reshaping how users interact with Dynamics 365—but building them right takes more than just prompts. This session dives deep into the agent lifecycle: from design and deployment to evaluation and experimentation. We’ll explore: 🔍Microsoft’s first-party ERP agents…
8:00 AM - 5:00 PM
MCP Mastery Lab: Build, Query, and Connect Across F&O, Dataverse & Analytics
👤 Microsoft Trainer, Saurabh Kuchhal
📍 Palm
Get your hands dirty with the Model Context Protocol (MCP) trifecta—F&O, Dataverse, and Analytics. This lab is your playground to explore how MCP servers are breaking silos and enabling seamless, intelligent interaction across the ERP stack. You’ll learn to: 🔍…
8:00 AM - 5:00 PM
Business Central: Enhance Your Environment with Agents and Admin Essentials
👤 Dmitry Chadayev, Christian Heide Damm, Kim Kiausen, Joao Camelo, Anders Gagerell
📍 Star
Join us for this full day hands-on workshop led by Microsoft on Friday Dec. 12 from 8 am to 5 pm! Business Central is a premier SMB business system with robust functionality that is right alongside Finance and Supply when…
8:00 AM - 12:00 PM
Retail Agents in Action: A Hands-On Experience
👤 Microsoft Trainer, Shelly Bakke, Pepijn Richter, Shefy Manayil Kareem
📍 ERC II Ballroom
Discover the power of Retail Industry Agents—without the complexity of building from scratch. In this hands-on workshop, you’ll learn how to leverage prebuilt, managed retail agents to accelerate customer engagement and operational efficiency. Through guided exercises and real-world scenarios, you’ll:…
8:00 AM - 12:00 PM
BPA Lab: Build, Explore, and Activate Analytics for ERP
👤 Microsoft Trainer, Rich Black, Shivam Pandey, Jinnie Wong
📍 ERC II B
Join us for a half-day, hands-on workshop led by Microsoft that brings ERP analytics to life. You’ll dive into Business Performance Analytics (BPA) — the analytics engine built on Dynamics 365 ERP — and the ERP MCP Server, which exposes…