Frequently Asked Questions

What is Convergence?

Convergence is Microsoft’s Premier Dynamics 365 Event, bringing together Microsoft product teams, customers, partners, and business leaders for four days of learning, networking, and product innovation. Attendees gain direct access to Microsoft experts, roadmap insights, and technical content spanning the full Dynamics 365 ecosystem.

Whether you’re planning your organization’s technology strategy, leading a Dynamics 365 implementation, or looking to get more value from your Microsoft investment, Convergence offers direct access to the people building the products you use every day. You’ll leave with practical knowledge, valuable connections, and a clearer understanding of what’s next.

Convergence covers the full Microsoft Business Applications ecosystem, including Dynamics 365 Business Central, Finance, Supply Chain Management, Sales, Customer Service, Field Service, Customer Insights, Commerce, Project Operations, Human Resources, Power Platform, Copilot, AI, and more.

Convergence is Microsoft’s Premier Dynamics 365 Event, with Microsoft leading the majority of the agenda through 100+ sessions delivered by product managers, engineers, architects, and executives. It’s designed to provide unparalleled access to Microsoft’s product teams alongside opportunities to learn from customers, partners, and the broader Dynamics community.

Convergence is designed for anyone using or evaluating Microsoft business applications, including business leaders, IT professionals, developers, architects, consultants, partners, and Microsoft customers. Whether your focus is ERP, CRM, Power Platform, Copilot, or AI, you’ll find content tailored to your role and interests.

Yes. Microsoft plays a leading role in Convergence, delivering 100+ sessions and bringing product managers, engineers, architects, executives, and field leaders together for the week. Attendees have opportunities to learn directly from the teams shaping the future of Dynamics 365.

Convergence features participation from Microsoft executives, product managers, engineers, solution architects, and field leaders representing Dynamics 365, Power Platform, Copilot, AI, and related business applications. Additional speakers and product teams are announced as the event approaches.

Yes. One of Convergence’s biggest differentiators is the opportunity to engage directly with Microsoft throughout the event. Beyond attending sessions, you’ll have opportunities to ask questions, participate in discussions, and connect with Microsoft experts, product teams, and leadership.

Convergence features more than 100 Microsoft-led sessions covering product roadmaps, new features, technical deep dives, AI and Copilot, customer success stories, best practices, and future innovation across the Dynamics 365 ecosystem. The agenda is complemented by a select number of community-led sessions, giving attendees a well-rounded learning experience.

Yes. Convergence is designed to foster meaningful connections throughout the week. From networking receptions and the Expo Hall to community events and informal conversations, attendees have opportunities to connect with Microsoft product teams, customers, partners, MVPs, and industry peers.

December 8-11, 2026, at Fontainebleau Miami Beach

Access the hotel block here.

Is there an Expo Hall?

Yes. The Expo Hall is a hub for networking, demos, and connecting with partners, solution providers, and Microsoft experts.

The general admission ticket provides full access to:

  • The Welcome Reception on the evening of Tuesday, December 8th
  • All core conference education sessions and executive roundtables
  • Networking opportunities with industry leaders and peers
  • The Expo Hall featuring the latest technologies and solutions
  • Convergence-sponsored receptions
  • Breakfast, lunch, snacks, and beverages throughout both days

We’re continuing to add new experiences, so be sure to check the website regularly for the most up-to-date agenda and activities. Any opportunities requiring additional registration or ticketing will be clearly noted.

Partner Readiness Pre-Days are one-day add-on events for Dynamics 365 partners focused on business strategy, leadership insights, and program updates. Designed for CXOs, sales, and practice leaders, this pre-day will cover incentives, investments, best practices, and the latest partner initiatives to accelerate your business growth. Network with peers and Microsoft leaders, and gain actionable guidance to maximize your impact at the main conference.

There will be three separately ticketed Pre-Day options available:

  • Finance & Supply Chain
  • Business Central
  • Customer Engagement (CRM)

 

Stay tuned for more information!

The best airport servicing Convergence 2026 is Miami International Airport (MIA). It’s about 12 miles away and roughly a 20‐minute drive depending on traffic.

If for some reason flights to MIA are exceptionally high in price or inconvenient, Fort Lauderdale-Hollywood International (FLL) is a good alternative. It’s farther away and the drive can be longer, but still reasonable as needed.

A dedicated booking link with special conference rates for Fontainebleau is available here.

Business casual to professional attire is recommended.

Refunds are not available for this event, though you are able to transfer your ticket. If you can no longer attend and are unable to transfer to a colleague. Email info@dynamicsusergroup.com to request credit for a future DUG-hosted in-person event.