December 9-12, 2025 | Miami, FL
Session Catalog
*Times and locations subject to change. More sessions on the way!
Tuesday, December 9, 2025
9:00 AM - 10:00 AM
AI ERP: An unprecedented partner opportunity
👤 Georg Glantschnig, Sameer Verma
📍 Key Biscayne A
Learn why Microsoft’s AI‑ready ERP platform represents a transformative opportunity for partners. This session will explore what it means to harness Microsoft’s ERP vision to build and monetize intelligent agents, scale sales and delivery capacity, and accelerate customer acquisition as…
10:00 AM - 11:00 AM
Delivering customer success in the era of AI
👤 Gokul Ramesh, Swamy Narayana
📍 Key Biscayne A
Learn how partners are driving customer success by embedding AI at the heart of business transformation. The session highlights the shift from system-centric execution to adaptive, AI-first approaches that empower partners to lead in a rapidly evolving landscape. Position your…
11:15 AM - 12:15 PM
ERP and Copilot Adoptions- Investments and Programs
👤 Ben Jeannot, Peter Jensen
📍 Key Biscayne A
Unlock the full potential of Microsoft’s partner ecosystem. This session will walk through Partner Sales Investment programs, proven GTM best practices, and essential resources to accelerate growth. Learn how ERP Accelerate simplifies migrations and drives competitive wins, and explore incentive…
1:15 PM - 2:00 PM
ERP Compete – lessons from wins and losses
👤 Sateen Manik, Rodrigo Nascimento
📍 Key Biscayne A
Discover what drives success—and what derails it—in ERP competitive pursuits. This session will unpack real-world insights from recent wins and losses against the competition, highlighting how Microsoft’s ERP Accelerate program, migration tools, and incentives help partners position Dynamics 365 to…
2:00 PM - 3:00 PM
Scalefast: Sell fast. Win fast. Deploy fast
👤 Niels Jensen
📍 Key Biscayne A
ScaleFast is a GTM with 10 partners with packaged solution IP that sells and deploys fast. ScaleFast support ERP replace and surrond. We are looking for more partners to join. Learn about the ScaleFast requirements, ScaleFast partner experiences and what…
3:15 PM - 4:15 PM
The partner opportunity for building AI experiences in Dynamics 365 ERP
👤 Jared Hall, Michael Landin, Pavandeep Kalra
📍 Key Biscayne A
Join this session to learn about the options for building and customizing AI experiences for Dynamics 365 finance and operations apps. We’ll examine high-value opportunities for enabling agenting experiences for ERP, helping customers get started on their AI journey.
4:15 PM - 5:05 PM
Building AI experiences on the Dynamics 365 ERP Agent Foundation
👤 Jared Hall, Michael Landin
📍 Key Biscayne A
The Dynamics 365 ERP Agent Foundation provides the tools and building blocks for you to build and customize AI experiences for ERP. In this session we’ll show this foundation, enabled by Model Context Protocol, provides a streamlined experience for rapidly…
Wednesday, December 10, 2025
8:00 AM - 8:45 AM
KEYNOTE: The Future of Business Apps is Agentic
👤 Satish Thomas
📍 ERC II A
Learn how business applications are evolving in the age of AI. Discover how AI agents can transform the way your organizations operate, optimizing business functions across, sales, service, finance, supply chain, and people systems. See the impact this AI transformation…
8:00 AM - 5:00 PM
Cuban Coffee Cart sponsored by Motion Source
📍 ERC I Foyer
Enjoy the rich, bold flavors of authentic Cuban coffee all day long! Stop by our Cuban Coffee Cart for a perfectly brewed pick-me-up whenever you need it—sponsored by Motion Source. Whether you’re starting your morning, recharging in the afternoon, or…
8:10 AM - 5:10 PM
Cuban Coffee Cart Sponsored by OnActuate
📍 ERC I Foyer
Coffee lovers, rejoice! Our Cuban Coffee Cart is open all day, serving strong, flavorful brews to keep you energized—thanks to OnActuate. Don’t miss out!
8:45 AM - 9:30 AM
KEYNOTE: Agentic ERP in Action: Making the Future Real
👤 Georg Glantschnig
📍 ERC II A
In this session, we will help you understand what the future of ERP looks like for a Frontier Firm and how we are already delivering on that vision with Agentic ERP. Experience live demonstrations of agentic capabilities, adaptive Copilot experiences,…
9:30 AM - 10:00 AM
KEYNOTE: Extending Agentic ERP to Every Business
👤 Mike Morton
📍 ERC II A
In this session, see how Business Central is turning the vision of Agentic ERP into reality for SMBs worldwide. Experience live demonstrations of intelligent agents and adaptive Copilot capabilities that simplify operations and accelerate decision-making. Learn how customers…
10:00 AM - 10:30 AM
Keynote User Showcase
👤 Bobby Small
📍 ERC II A
RSM and Avanade will incorporate the Microsoft vision into how they are using this practice in real world User Examples
10:30 AM - 11:15 AM
Coffee Break Sponsored by Skalable Technologies
📍 ERC I Ballroom
Kickstart your day with a fresh cup of coffee, sponsored by Skalable Technologies!
10:30 AM - 11:15 AM
DEMO STATION: Reimagining the Modern Workforce with AI-Enhanced ERP & HCM Systems
👤 Sharan Oberoi, Naeem Shafi
📍 ERC I Foyer
Workforce productivity challenges often stay invisible until they impact performance. OnActuate’s AI Agents unify data between Microsoft Dynamics 365 and any HR/Payroll system, keeping your ERP continuously updated while revealing issues leaders may not even know exist - like burnout,…
11:15 AM - 12:15 PM
Finance capabilities in Microsoft 365 Copilot overview - capabilities, roadmap and architecture
👤 Russel Hercules, Wayne Wilson
📍 Key Biscayne A
Learn what features in M365 Copilot can help your finance team in the flow of work. Get answers to finance related topics in Teams conversations and email messages or simply chatting with Copilot. Set up and use intelligent workflows and…
11:15 AM - 12:15 PM
Dynamics 365 Supply Chain Management: What’s New and Roadmap
👤 Sam Schotte, Raghav Jandhyala
📍 Key Biscayne B
Supply chains are under constant pressure to adapt to global disruptions, sustainability goals, and rising customer expectations. In this session, we’ll showcase what’s new in Dynamics 365 Supply Chain Management and provide a forward-looking view of the product roadmap, highlighting…
11:15 AM - 12:15 PM
Unified Commerce: Storefronts to Headless
👤 Anupama Raju, Harish Jayaprakash
📍 Palm
Discover how Dynamics 365 Commerce empowers businesses to deliver unified, personalized, and seamless shopping experiences across physical and digital channels. As an end-to-end solution, it supports merchandising, pricing, inventory management, loyalty, ordering, payments and much more to support commerce across…
11:15 AM - 12:15 PM
From Insight to Impact: How Everon and RSM Are Driving AI-Powered ERP and CRM Transformation
👤 Mike Gillis, Ryan Fritts
📍 Belle
Discover how Everon partnered with RSM to embed AI at the core of its ERP and CRM transformation using Microsoft Dynamics 365 and Copilot. This initiative redefined enterprise operations and customer engagement, streamlining finance and supply chain, accelerating forecasting, enabling…
11:15 AM - 12:15 PM
The Power of Evals: Driving Reliability and Trust in Dynamics 365 AI Agents
👤 Anupam Sharma, Praveen Kumar Srinivasan Rajendiran, Jila "JJ" Yadav
📍 Bayshore
AI agents are transforming how users interact with Dynamics 365 ERP Agents, but true business impact comes from trust and reliability. Making ERP Agents effective requires rigorous evaluation, not just creative prompts. This session highlights Evaluation-Driven Development (EDD) as the…
11:15 AM - 12:15 PM
Core Functionalities Overview of Business Central - including agentic and AI capabilities
👤 Jannik Bausager
📍 Star
Get an overview of Business Central’s functionality covering finance, sales, purchasing, warehouse management, manufacturing, project, service and e-commerce, including AI and Agentic functionality for streamlining daily operations and boosting productivity
11:15 AM - 12:15 PM
Rethinking Change Management in the Age of AI
👤 Elif Item
📍 Fisher AB
AI is no longer an add-on to ERP and CRM deployments—it’s built into the Dynamics 365 platform. That means every D365 implementation is now also an AI adoption initiative. Unlike past system swaps, this shift is deeper, faster, and continuous.…
12:15 PM - 1:45 PM
DEMO STATION: AI Order Automation Live Demo
👤 Nikola Paunovski, Marko Stojanovic
📍 ERC I Foyer
Step into the future of order management. Watch as our AI seamlessly processes and enters orders into Business Central in real time. See how automation can boost accuracy, accelerate fulfillment, and free your team to focus on what really matters.
1:45 PM - 2:45 PM
Deploying AI Solutions: A Customer’s Journey into the New World
👤 Shaun Eades
📍 Key Biscayne A
Graebel Companies, Inc. is embracing an AI-first future—not as a vendor, partner, or platform provider, but as a real-world enterprise reimagining its operations from the inside out. This session offers a candid look at how Graebel is leveraging Microsoft’s Customer…
1:45 PM - 2:45 PM
Transforming service delivery with Dynamics 365 Field Service
👤 Luis Masieri, Dan Gittler
📍 Key Biscayne B
Explore the newest innovations across Dynamics 365 Field Service, from enhanced integrations to upcoming product capabilities that elevate how organizations run their operations. Hear a real-world story from customers who have transformed their service model and learn what is possible…
1:45 PM - 2:45 PM
AI in Action: 3 Enterprise Risks Lurking Beneath the Hype—and How to Stay Ahead of Them
👤 Asad Mahmood
📍 Palm
AI isn’t just the future of business—it’s already reshaping how we work, compete, and make decisions. But behind the dazzling productivity gains lie risks that are easier to overlook than to fix. Hallucinations and misinformation can mislead decision-making. Sensitive data…
1:45 PM - 2:45 PM
Copilot in Action: Real AI for Real ERP with Sunrise Technologies
👤 Bryn Sieverts, Cameron Caudill
📍 Belle
See how Dynamics 365 customers are using Copilot Agents to make everyday work faster, simpler, and more intuitive. In this session, Sunrise shares real stories, from sales teams who can now check live order and delivery status directly in Teams,…
1:45 PM - 2:45 PM
Agentic Retail: Automating Experience, Accelerating Growth!
👤 Pepijn Richter, Shefy Manayil Kareem, Shelly Bakke
📍 Bayshore
The retail industry is at a tipping point where agility, personalization, and operational efficiency define success. AI-powered agents are no longer futuristic—they’re the new workforce transforming how retailers engage customers, manage supply chains, and optimize operations.
1:45 PM - 2:45 PM
Business Central AI Agents in Action: Sales Order & Payables
👤 Dmitry Chadayev, Christian Heide Damm
📍 Star
See how Business Central’s Sales Order Agent and Payables Agent help streamline everyday processes. The Sales Order Agent can interpret customer emails, create or update quotes and orders, and generate tailored responses — reducing manual data entry and speeding up…
1:45 PM - 2:45 PM
DEMO STATION: Enhancing AI ERP with Copilot: Live Demo for D365 Finance and Supply Chain
👤 Elif Item
📍 ERC I Foyer
Learn how Microsoft Copilot is transforming the Dynamics 365 experience, using out-of-the-box tools that are available to customers today. Part 1: Copilot in Finance & Copilot for Finance (First 30 Minutes) In the first half, I’ll demo two distinct Copilot…
2:45 PM - 3:15 PM
DEMO STATION: AI Workflows Across the Microsoft Solutions - Automate What You Already Do
👤 Brett Hensley, John Buccola
📍 ERC I Foyer
AI doesn’t have to mean ripping and replacing your ERP or adding another system. In this live demo, see how AI Workflows connect the Microsoft apps you already use—Dynamics 365 Business Central, Dynamics 365 Sales/CRM, Outlook, Teams, and Power BI—to…
3:15 PM - 4:15 PM
Securing AI Agents in Microsoft Dynamics? Yep, These Need to be Secure Too!
👤 Alex Meyer, Frank Vukovits
📍 ERC II A
AI has taken technology, and for that matter, the world, by storm, and ERP or business applications like Microsoft Dynamics 365 are not immune to it. AI agents are front and center in the Microsoft's enterprise software vision, and these…
3:15 PM - 4:15 PM
Dynamics 365 Project Operations: AI powered Innovation and Roadmap
👤 Rupa Mantravadi, Sean Galliher
📍 Key Biscayne A
Project-based organizations need tools that deliver agility, visibility, and profitability. As Microsoft consolidates on Project Operations for Enterprise Project Operations, join Rupa Mantravadi, CPO for Project Operations and Sean Galliher, Global Black Belt, as they explain the recent spate of…
3:15 PM - 4:15 PM
Strategic Shift: How MCP Servers Are Blurring ERP Boundaries
👤 Jared Hall, Anupam Sharma
📍 Key Biscayne B
The walls between ERP apps are vanishing. Our trio of Model Context Protocol (MCP) servers—Dynamics 365 F&O, Dataverse, and Analytics—are reshaping how humans engage with BizApps. This isn’t just integration—it’s a paradigm shift in interaction, intelligence, and agility.
3:15 PM - 4:15 PM
Analytics and insights in Business Central
👤 Jannik Bausager
📍 Palm
We will demonstrate reporting and analytics In Business Central – and highlight how these features empowers users across the organizations with informed business decisions, including overview of multinational organizations capabilities.
3:15 PM - 4:15 PM
CIO’s playbook for the Frontier Firm: How leaders are rewiring ERP with AI
👤 Christina Schull, Anthony Lange, Mike Troutman, Sameer Verma
📍 Belle
Join us for a power-packed conversation with top CIOs from Alltech and Zurn, who have successfully partnered with Sonata Software to rewire their ERP core with AI-first principles. Learn how these leaders activated intelligent agents, embedded AI into decision flows,…
3:15 PM - 4:15 PM
Business Performance Analytics — Transforming How ERP Runs on Data and Insights
👤 Shivam Pandey, Jinnie Wong
📍 Bayshore
Business Performance Analytics (BPA) is no longer just a reporting tool—it’s the analytics foundation for ERP. In this session, we’ll explore how BPA is redefining enterprise intelligence through: Agentic Analytics: Human-led, Copilot-assisted, and autonomous insights, Unified Semantic Models: Cross-process clarity…
3:15 PM - 4:15 PM
Using Power Platform to automate the Accounting Department in Dynamics 365 Finance & Supply Chain
👤 Dan Edwards
📍 Star
The Power Platform is not just for the IT department. Many functions in the accounting department are repetitive but are also very crucial. Missing just one step can cost the organization money. In this session we will look at how…
3:15 PM - 4:15 PM
Coffee Break Sponsored by Skalable Technologies
📍 ERC I Ballroom
Need an afternoon pick-me-up? Stop by for freshly brewed coffee and a quick recharge, sponsored by Skalable Technologies!
3:15 PM - 4:20 PM
DEMO STATION: Modern Work Makeover: Slash Time Wasters with Microsoft 365 + Copilot
👤 Geoff Ables
📍 ERC I Foyer
In this fast-paced session, learn how to eliminate the top 10 time wasters using tools you already have in Microsoft 365. Through demos and practical tips, we’ll show how to streamline SOPs, automate approvals, run smarter meetings, and empower employees…
4:30 PM - 5:30 PM
Admin Unlocked: Managing D365 Environments in the PPAC Era
👤 Lane Swenka, Saurabh Kuchhal
📍 ERC II A
With the shift to Power Platform Admin Center (PPAC), IT admins now manage Finance & Operations and Customer Engagement apps through a unified experience. This session covers: Environment & role management, License tracking & compliance, Deployment governance across PPAC &…
4:30 PM - 5:30 PM
Streamlining Finance in Dynamics 365: Payments, Bank & Billing
👤 April Olson, Kristi Slininger
📍 Key Biscayne A
This session explores how Microsoft Dynamics 365 Finance empowers businesses to simplify and automate key financial operations, including bank reconciliation, payment processing, settlement management, subscription billing and accounts receivable workflows. How to leverage Dynamics 365 to automate bank statement imports…
4:30 PM - 5:30 PM
The New ERP Era — Marrying Business Central with AI-First Thinking
👤 Shawn Dorward
📍 Key Biscayne B
ERP systems have always been the backbone of business operations, but artificial intelligence is ushering in a new era where ERP becomes a true system of intelligence. In this session, Shawn Dorward will explore how businesses can imagine and prepare…
4:30 PM - 5:30 PM
Driving Operational Excellence with Dynamics 365: Quality Management and Traceability
👤 Johan Hoffmann, Bostjan Golob, Hiren Naik
📍 Palm
Manufacturers face increasing demands for product quality, compliance, and end-to-end visibility. This session explores how Dynamics 365 Supply Chain Management empowers organizations to optimize manufacturing processes while ensuring robust quality management and traceability across the production lifecycle. Attendees will learn:…
4:30 PM - 5:30 PM
AI-Powered Demand Planning in a Volatile Environment
👤 Dag Calafell
📍 Belle
Demand planning requires processing massive datasets, spotting subtle patterns, and continuously adjusting to change — tasks where humans struggle but AI excels. Yet, in today’s highly volatile environment, some operators are still relying on static models or even error-prone spreadsheets.…
4:30 PM - 5:30 PM
Agent Showcase: Transforming ERP with Sales Order, Batch Monitoring & custom agents
👤 Mathieu Binaisse, Sachin Gandhi, Stefan Weaver, Jessica Wells, Gokul Ramesh
📍 Bayshore
Discover how AI Agents built with Microsoft Copilot Studio enhance Dynamics 365 Finance and operations. Learn how the Sales Order Processing Agent automates order workflows and how the Batch Monitoring Agent delivers real-time anomaly detection and guided remediation—boosting efficiency, reliability,…
4:30 PM - 5:30 PM
Siemens and proMX: Driving Digital Transformation with Dynamics 365
👤 Domenico Crisan, Jelena Yaruchyk
📍 Star
Join Siemens and proMX as they share insights from Siemens’ journey to modernize project management and operations using Microsoft Dynamics 365. Learn how strategic partnerships and innovative solutions enabled Siemens to streamline processes, improve collaboration, and deliver measurable business outcomes.
4:30 PM - 5:30 PM
DEMO STATION: Microsoft AI Skills Navigator
👤 Justin Carter
📍 ERC I Foyer
This will be your one stop shop for sharpen your AI skills saw with new optimized learning modalities serving a personalized need. https://aiskillsnavigator.microsoft.com/
5:30 PM - 6:30 PM
Happy Hour Sponsored by PwC
📍 Waterview Terrace
Join us for Happy Hour, sponsored by PwC, on the beautiful Waterview Terrace. Relax, network, and enjoy great drinks while taking in the view!
Thursday, December 11, 2025
8:00 AM - 5:00 PM
Cuban Coffee Cart Sponsored by Motion Source
📍 ERC II B
Enjoy the rich, bold flavors of authentic Cuban coffee all day long! Stop by our Cuban Coffee Cart for a perfectly brewed pick-me-up whenever you need it—sponsored by Motion Source. Whether you’re starting your morning, recharging in the afternoon, or…
8:00 AM - 5:00 PM
Cuban Coffee Cart Sponsored by OnActuate
📍 ERC I Foyer
Coffee lovers, rejoice! Our Cuban Coffee Cart is open all day, serving strong, flavorful brews to keep you energized—thanks to OnActuate. Don’t miss out!
8:45 AM - 9:45 AM
Building an AI Center of Excellence That Works: A Practical Guide to Implementing Microsoft AI CoEs
👤 Justin Carter, Bill Ryan, Piero Marchena Sekli
📍 ERC II A
AI adoption is no longer optional—but doing it right is everything. In this fast-paced, no-fluff session, we’ll explore how to implement a Microsoft AI Center of Excellence (CoE) that actually drives business value without getting buried in bureaucracy. Learn how…
8:45 AM - 9:45 AM
AI Powered Delivery for D365: A road to Autonomous, Accelerated ERP Implementations
👤 Gertjan van der Linden
📍 Mona Lisa
AI Accelerators can increase your efficiency in using your Dynamics 365 applications on a daily basis and they can help to speed up the time to Go-Live when implementing ERP, while reducing costs. At Avanade we equally focus on both:…
8:45 AM - 9:45 AM
Streamlining Record-to-Report with Dynamics 365: Multi-Company & Journal Enhancements
👤 Mohamed Aamer, Kristi Slininger
📍 Key Biscayne A
The Record-to-Report process is the backbone of financial management, yet many organizations struggle with complexity, inefficiency, and lack of visibility—especially in multi-company environments. This session demonstrates how Dynamics 365 Finance transforms through innovations like the new journal framework, enhanced financial…
8:45 AM - 9:45 AM
Streamlining Time, Expense, and Approvals with Dynamics 365
👤 Ajit Chandran, Archana Prasad
📍 Key Biscayne B
Managing time entries, expense reports, and approval workflows can be challenging for project-driven organizations. This session explores how Dynamics 365 Project Operations and the Time, Expense and Approvals Agents simplify these processes through automation, AI-driven insights, and seamless integration. Attendees…
8:45 AM - 9:45 AM
Integrating Business Central with Microsoft 365, Dynamics 365 & Power Platform
👤 Jannik Bausager
📍 Palm
Learn how seamless integration with other Microsoft offerings (Microsoft 365, Dynamics 365, and Power Platform) enhances collaboration and improves overall business efficiency.
8:45 AM - 9:45 AM
Smarter scheduling and faster field work with AI in Dynamics 365 Field Service
👤 Luis Masieri, Dan Gittler
📍 Belle
AI is redefining how service teams plan, dispatch, and execute work. See how organizations use Dynamics 365 Field Service to schedule the right resource at the right time and empower technicians with intelligent tools that help them get more done…
8:45 AM - 9:45 AM
Seeing the Forest Through the Trees: Navigating Azure DevOps with the Business Process Catalog
👤 Stephen Swanson, Rachel Profitt
📍 Pompeii Promonade
In the age of AI-driven transformation, success hinges on more than just tools—it requires clarity of purpose, structure, and execution. Join Rachel Profitt, Principal Program Manager at Microsoft and Stephen Swanson, Managing Director at BDO as they demystify the three…
8:45 AM - 9:45 AM
Agentic Analytics in Business Performance Analytics — From Insight to Autonomous Action
👤 Shivam Pandey, Jinnie Wong
📍 Bayshore
Agentic Analytics represents the next evolution of enterprise intelligence—where AI agents don’t just report data but interpret, reason, and act. In this session, we’ll dive into how Dynamics 365 and Business Performance Analytics are enabling human-led, Copilot-assisted, and autonomous analytics…
8:45 AM - 9:45 AM
Smarter Selling: Empowering Distributors, Manufacturers and Retailers through digital Channels
👤 Yufei Huang, Shalabh Jain, Anusha Venkatesan
📍 Star
Discover how Dynamics 365 Commerce empowers manufacturers, distributors, and outlets to modernize their B2B sales channels. By addressing critical challenges like fragmented inventory visibility, pricing, manual order entry, and disconnected fulfillment workflows, the platform streamlines indirect selling and strengthens partner…
8:45 AM - 9:45 AM
DEMO STATION: 5 Ready-to-Use AI Use Cases for Dynamics 365 ERP & Business Central
👤 Mary Myers
📍 ERC I Foyer
AI is no longer a future vision, it’s here and ready to transform ERP workflows today. In this session, we’ll explore five practical AI use cases you can implement right now in Dynamics 365 ERP and Business Central utilizing Power…
9:45 AM - 10:15 AM
Coffee Break Sponsored by Skalable Technologies
📍 ERC I Ballroom
Rise and shine! Grab your morning coffee, compliments of Skalable Technologies.
9:45 AM - 10:15 AM
DEMO STATION: AI Order Automation Live Demo
👤 Marko Stojanovic, Nikola Paunovski
📍 ERC I Foyer
Step into the future of order management. Watch as our AI seamlessly processes and enters orders into Business Central in real time. See how automation can boost accuracy, accelerate fulfillment, and free your team to focus on what really matters.
10:15 AM - 11:15 AM
C Suite Roundtable
👤 Bobby Small, Rachel Profitt
📍 ERC II A
Designed for high-impact peer exchange, real-world learning, and authentic sponsor-led conversations - all within a 60-minute session. This roundtable is built around what sponsors and executives value most: real-world use cases, actionable insights, and candid peer conversation. Attendees will learn…
10:15 AM - 11:15 AM
Breaking the ERP Implementation Playbook: How AI Teammates Are Rewriting Dynamics FO Delivery
👤 Greg Gant, Adam Piercy, Charlie West
📍 Mona Lisa
ERP implementations have historically been the most intimidating—and failure-prone—transformations in enterprise technology. In this session, we’ll explore how Microsoft Copilot and emerging agentic delivery models are reengineering the way organizations deliver the scary ERP transformation project. We’ll discuss how AI…
10:15 AM - 11:15 AM
Success by Design in the Agentic Era
👤 Nicole Joyce, Archana Prasad
📍 Key Biscayne A
As organizations embrace the agentic era transforming to frontier firms, ERP implementations must evolve beyond traditional playbooks to deliver intelligent, adaptive solutions.
10:15 AM - 11:15 AM
Accelerating Financial Close with Dynamics 365 Account Reconciliation Agent
👤 Brian King (DYNAMICS), Lachlan Cash, Severin Bock
📍 Key Biscayne B
Manual account reconciliation can be time-consuming and error-prone, slowing down the financial close process. In this session, discover how the Dynamics 365 Account Reconciliation Agent leverages automation and AI-driven matching to simplify reconciliations, improve accuracy, and reduce close cycle times.…
10:15 AM - 11:15 AM
Enhancing Supplier Collaboration with Dynamics 365: Supplier Communication Agent
👤 Abhishek Ghosh, Beatriz Nebot Gracia
📍 Palm
Supplier engagement is critical for procurement efficiency, yet manual communication often leads to delays and errors. This session introduces the Dynamics 365 Supplier Communication Agent, an AI-powered capability designed to streamline supplier interactions, automate responses, and improve collaboration across the…
10:15 AM - 11:15 AM
Migration to the cloud with Business Central
👤 Fredrik Hietala, Christian Baek
📍 Belle
Explore best practices for cloud deployment, data migration, and integrating third-party applications. Learn how to optimize your Business Central environment to drive performance, scalability, and long-term success.
10:15 AM - 11:15 AM
7 Habits for Copilot Success: A Proven Framework for Driving AI-Powered Transformation
👤 Geoff Ables
📍 Pompeii Promonade
AI is no longer on the horizon—it’s here, and Copilot is leading the charge. But success with an AI solution doesn’t happen by accident. It requires intentional strategy, cultural readiness, and a people-first approach. In this high-impact session, you'll discover…
10:15 AM - 11:15 AM
Use case show down for Finance in Microsoft 365 Copilot + Dynamics 365 Finance
👤 Wayne Wilson, Ravi Shankar Goli
📍 Bayshore
Hands on examples of using Finance in Microsoft 365 Copilot in your organization. Learn how to connect your financial data in Dynamics 365 Finance and other financial applications in your company with Finance in Microsoft 365 Copilot, save time, securely…
10:15 AM - 11:15 AM
Unleashing Agility: Headless Commerce for Modern Business
👤 Shalabh Jain, Rob Bertram, Praveen Kumar Srinivasan Rajendiran
📍 Star
Headless Commerce enables rapid business growth by providing scalable, unified retail operations across all channels. It offers real-time inventory visibility, flexible integration with existing systems, and supports fast innovation through API-driven architecture. Security and data protection are built-in, while composable…
10:15 AM - 11:15 AM
Redefining how Projects are planned and sold in Dynamics 365 Project Operations using AI and Agents
👤 Rupa Mantravadi, Sean Galliher
📍 Rivo Alto
Delivering profitable projects starts with accurate quoting, structured planning, and effective resource allocation. This session dives into how Dynamics 365 Project Operations empowers organizations to streamline the entire project lifecycle—from sales and quoting to work breakdown structure (WBS) creation and…
10:15 AM - 11:15 AM
DEMO STATION: High-Trust Finance Agents for Dynamics 365
👤 Biju John, Sunil Nelabhotla
📍 ERC I Foyer
Autonomous where it's safe. Human Touch where it matters. See Skalable's Microsoft-native finance agents automate AP, bank reconciliation, and compliance inside D365—with the transparency and control enterprise finance demands.
11:30 AM - 12:30 PM
Driving Strategic Growth with Dynamics 365 Business Performance Planning
👤 April Olson, Rich Black, Severin Bock
📍 ERC II A
In today’s fast-paced business environment, organizations need agile planning tools to align financial and operational goals. This session explores how Dynamics 365 Business Performance Planning enables companies to move beyond static budgeting and embrace dynamic, data-driven planning for better decision-making.…
11:30 AM - 12:30 PM
Smarter Warehouse Management with Dynamics 365: Models, Mobility & Innovation
👤 Mirza Abdic', Nicole Joyce, Bostjan Golob
📍 Key Biscayne A
Discover how Microsoft Dynamics 365 is transforming warehouse operations with advanced capabilities designed to deliver agility and efficiency. This session will dive into flexible deployment models, including shared warehousing for multiple financial entities—enabling single logistics with multiple finance structures or…
11:30 AM - 12:30 PM
Transforming Talent Acquisition with Dynamics 365 Human Resources: Recruitment and Onboarding
👤 Mahesh Narayanan, Saurabh Bharati
📍 Key Biscayne B
Attracting and retaining top talent is a critical priority for every organization. In this session, we’ll explore how Microsoft Dynamics 365 Human Resources streamlines the entire recruitment and onboarding lifecycle—from job posting to day-one readiness. Attendees will discover: How to…
11:30 AM - 12:30 PM
Improve Forecast Accuracy with Dynamics 365, leveraging AI, External Data & Generative Insights
👤 Peter Friis, Anders Girke, Hiren Naik
📍 Palm
Accurate demand planning is essential for resilient supply chains, yet traditional methods often fall short in dynamic markets. This session explores how Dynamics 365 Supply Chain Management leverages external data sources and generative AI insights to deliver smarter, more adaptive…
11:30 AM - 12:30 PM
Demystifying Business Central Agents: Admin Control, MCP & Copilot Studio
👤 Christian Heide Damm, Dmitry Chadayev
📍 Belle
Go beyond the user experience and see how Business Central’s AI agents actually work under the hood. This session unpacks the Sales Order Agent and Payables Agent from a technical perspective. Learn how administrators can govern agent access, manage permissions,…
11:30 AM - 12:30 PM
D365 licensing made easy, how to stay compliant without budget overrun
👤 Mo Baygi, Alex Meyer, Saurabh Kuchhal
📍 Pompeii Promonade
Security and licensing within D365FO can be confusing and it is easy to end up being over provisioned and costing your company time and money. In this session, we will cover processes to use to correctly determine least privilege security…
11:30 AM - 12:30 PM
Dynamics 365 AP Automation: Invoice Capture, Globalization & E-Invoicing
👤 Sandra Larrea, Elizaveta Golub, Umar Sardar
📍 Bayshore
Accounts Payable is a critical function for financial health, yet manual processes often lead to inefficiencies, errors, and compliance risks. This session explores how Dynamics 365 Finance revolutionizes AP through automation, advanced invoice management, intelligent invoice capture, and robust globalization…
11:30 AM - 12:30 PM
Accelerate Revenue and Sales Productivity with agentic CRM
👤 Justin Coaxum
📍 Star
Drive faster lead-to-deal conversion with AI agents. Microsoft 365 Copilot and prebuilt agents in Dynamics 365 are freeing sellers to focus on building quality relationships by transforming critical sales processes. Lead qualification, deal acceleration, closing, and cross-selling are automized using…
11:30 AM - 12:30 PM
DEMO STATION: Unleashing the potential of standard costing in D365 Finance and Supply Chain Manageme
👤 Alicia King
📍 ERC I Foyer
Explore how standard cost impacts Purchasing and how adding overhead to purchased items can unlock a deeper understanding of inventory value and drive smarter decisions.
12:30 PM - 1:30 PM
DEMO STATION: DynaPick: Light-Driven Picking
👤 Selami Kul
📍 ERC I Foyer
See how color-guided lights, tote indicators, and handheld scanning speed up picking, cut errors, and keep Dynamics 365 orders in sync. See how DynaPick brings light-to-pick, tote lights, handheld workflows, and carrier integration natively into Microsoft Dynamics 365 Supply Chain.…
12:35 PM - 3:35 PM
Matcha Bar Sponsored by ETG
📍 ERC I Foyer
Refresh and recharge at our Matcha Bar sponsored by ETG!
1:30 PM - 2:30 PM
Build Autonomous Agents with Fabric Data Agents & Copilot Studio for Dynamics 365 & Power Platform
👤 Jila "JJ" Yadav, Rob Bertram, Gokul Ramesh
📍 Mona Lisa
In today’s data-driven world, organizations are seeking intelligent, automated solutions that can act on insights in real time. This session explores how to harness the power of Microsoft Fabric Data Agents and Microsoft Copilot Studio to build autonomous agents that…
1:30 PM - 2:30 PM
Real World Customer Stories: Agentic Solutions Transforming ERP
👤 Julia Fitsimones, Dana Bourque, Christina Schull, Jorge Aguilar, Kelly Taylor, Janet Marotta
📍 Key Biscayne A
Discover how leading organizations are redefining ERP with agentic solutions that go beyond automation to deliver intelligent, adaptive processes. In this session, customers will share their real-world journeys from traditional ERP operations to AI-driven transformation. Learn how they started with…
1:30 PM - 2:30 PM
Reimagining Customer Service: Transforming Contact Centers with Dynamics 365
👤 Beth Burrell
📍 Key Biscayne B
See how Microsoft is transforming contact centers with agentic AI. Get the latest on Dynamics 365 Contact Center strategy and roadmap. Leave with resources and next steps to drive success and business growth in the era of agentic service.
1:30 PM - 2:30 PM
Business Central: world-class online service
👤 Dmitry Chadayev, Christian Heide Damm
📍 Palm
Discover how Microsoft Dynamics 365 Business Central delivers a secure, scalable, and continuously updated SaaS business management solution. This world-class online service combines high availability, compliance, and global reach with powerful administration, performance, and governance tools - giving IT leaders…
1:30 PM - 2:30 PM
Eldorado of Copilot: Transforming Your Data Estate into a Goldmine with Microsoft Fabric
👤 Nancie Calder, Will Hawkins
📍 Belle
The promise of AI innovation is often hindered by an underdeveloped or poorly managed data estate. Without a robust data foundation, even the most advanced AI initiatives can stall, leading to frustration and missed opportunities. This session will demonstrate how…
1:30 PM - 2:30 PM
Best Practices from a Customer Journey to Simplify by standardizing WW ERP with Dynamics 365
👤 Ninja Subramanian, Srinivasa Talluri, Troy Morris, John Berger
📍 Pompeii Promonade
The roundtable topic is an intimate fireside chat format around GVR's rational in selecting Microsoft and D365 as the web-based ERP standard, practices around keeping it out of the box WW deployment approach, risks mitigation plan, update on journey and…
1:30 PM - 2:30 PM
Beyond the Dashboard: Conversational Supply Chain Intelligence with Copilot
👤 Eric Shuss
📍 Bayshore
Learn how to use Copilot and create Copilot Agents to allow you to have contextual conversations with your D365 Finance and Supply Chain data. Stop looking at reports and get the answers you need to real world issues with your…
1:30 PM - 2:30 PM
ERP in the Era of AI: The Business Value Multiplier
👤 Robert Smith, Veronica Matheus
📍 Star
In this session, we’ll explore how Dynamics 365 ERP, enhanced by AI and Copilot, is amplifying the business value organisations can achieve, reshaping not only how core processes run, but how decisions are made across finance and operations. We’ll examine…
1:30 PM - 2:30 PM
Power Platform: Innovation across apps, automation, and portals
👤 Sean Galliher
📍 Rivo Alto
Here is the abstract for my power platform session: Join Sean Galliher, AI Business Solutions Global Blackbelt, for an inside look at the latest innovations shaping Microsoft Power Platform. Discover how Power Apps is evolving with cutting-edge AI capabilities and…
1:30 PM - 2:30 PM
DEMO STATION: Visualize and Analyze your Dynamics 365 Data
👤 Dag Calafell
📍 ERC I Foyer
The reason you deployed Dynamics 365 is for better visibility and ability to optimize your business. Join Dag Calafell to explore Business Performance Analytics, analytics strategies for Dynamics 365, and custom reports built on top of Dynamics 365.
2:30 PM - 3:00 PM
Coffee Break Sponsored by Skalable Technologies
📍 ERC I Ballroom
Need an afternoon pick-me-up? Stop by for freshly brewed coffee and a quick recharge, sponsored by Skalable Technologies!
2:30 PM - 3:00 PM
DEMO STATION: Agent orchestration using Copilot in a multi-tier enterprise environment
👤 Ali Zubairy, Adeel Ehsan, Adeel Edhi
📍 ERC I Foyer
3:00 PM - 4:30 PM
KEYNOTE: Functional Transformation
👤 Bryan Goode
📍 ERC II A
Discover how organizations are becoming “Frontier Firms” by harnessing on-demand intelligence and human–AI collaboration to drive real business results. Join Bryan Goode, CVP at Microsoft, for practical strategies, proven frameworks, and customer insights on implementing AI at scale with Copilot…
Friday, December 12, 2025
8:00 AM - 12:00 PM
Demand Planning Lab: Learn how you elevate your forecast with external signals and AI generative ins
👤 Peter Friis, Saurabh Bharati, Hiren Naik, Anders Girke, Raghav Jandhyala
📍 ERC II A
Roll up your sleeves and dive into the Demand planning App (DP) that impowers intelligent Demand forecasting. This hands-on lab walks you through the basics of performing a transformation of historical sales data and external signals into a baseline demand…
8:00 AM - 5:00 PM
Finance & Project Operations Agent Zero to Hero
👤 Veselina Eneva, Umar Sardar, Timo Gossen, Antoan Hristov, Severin Bock
📍 Key Biscayne A
AI agents are reshaping how users interact with Dynamics 365—but building them right takes more than just prompts. This session dives deep into the agent lifecycle: from design and deployment to evaluation and experimentation. We’ll explore: 🔍Microsoft’s first-party ERP agents…
8:00 AM - 5:00 PM
SCM & Commerce Agent Zero to Hero: From First-Party Agents to Your Own Intelligent Solutions
👤 Ashley Desiongco, Harish Jayaprakash, Sohaib Khan, Zach Greenvoss
📍 Key Biscayne B
AI agents are reshaping how users interact with Dynamics 365—but building them right takes more than just prompts. This session dives deep into the agent lifecycle: from design and deployment to evaluation and experimentation. We’ll explore: 🔍Microsoft’s first-party ERP agents…
8:00 AM - 5:00 PM
MCP Mastery Lab: Build, Query, and Connect Across F&O, Dataverse & Analytics
👤 Saurabh Kuchhal, Praveen Kumar Srinivasan Rajendiran, Takamitsu Endo, Harsh Birla
📍 Palm
Get your hands dirty with the Model Context Protocol (MCP) trifecta—F&O, Dataverse, and Analytics. This lab is your playground to explore how MCP servers are breaking silos and enabling seamless, intelligent interaction across the ERP stack. You’ll learn to: 🔍…